FAQs – DKBJewelry


Is moissanite found in nature?

Yes.  It was discovered by Henri Moissanite while examining rock samples from a meteor crater located in Canyon Diablo, Arizona, in 1893.

What is moissanite made of?

Moissanite is silicon carbide.  It is a mineral that is found in nature, but due to the scarcity, it is grown in labs to create moissanite crystals that are cut and faceted to mimic diamonds.

Why moissanite?

Moissanite has the beauty of a diamond and is almost as hard as a diamond, measuring 9.5 on the Mohs scale of hardness compared to a diamond that measures 10 on the scale making it durable enough to withstand everyday wear for the life of your ring.  Further, the cost of moissanite is about a tenth of the cost of a genuine diamond.  When you wear a moissanite, nobody will be able to tell it from a diamond with the naked eye.

What is a lab grown diamond?

A lab grown diamond is created in a lab from the same mineral as a diamond grown in nature - carbon.  The lab mimics the process that occurs in nature to create a diamond with pressure and heat.

Why should I choose a lab grown diamond?

There are incredible abuses related to natural diamonds in certain countries.  Rebel groups use the sale of diamonds to finance civil wars.  And if that's not horrible enough, diamond mining is plagued by a wide range of ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation. 

What makes your diamonds ethical?

The natural diamonds I use in all of my creations are sourced from companies who follow the Kimberly process.  A process that was put in place in 2003 by a consortium in order to break the cycle of violence associated with the mining of diamonds.  You can read more about the Kimberly process in my blog posted from 2016: https://dkbjewelry.com/blogs/news/144064583-diamonds-a-girls-best-friend

Why are custom designs non returnable and non refundable?

Custom designs are created around very specific perimeters laid out by individuals based on their aesthetics and style.  If you design a piece with me and you are unhappy with the final product, I will work with you to redesign or to fix anything that makes you unhappy!

How long does it take to have a custom piece made?

It generally takes about 3 weeks.

Can you modify any of your existing designs?

Yes!  All of my designs can be modified to accommodate different shapes, and larger or smaller stones.  Just contact me regarding any design and I will send you images of the modifications you want to make.

Do you charge for custom designs?

Yes.  There is a $199.00 fee for custom designs.  Just contact me for invoicing.

Are ready made pieces returnable and refundable?

Yes.  You will need to send the item back to me unworn and in new condition.  Once I receive the piece back, you will be refunded for the cost minus a $25.00 restocking fee.  You will also be responsible for shipping costs.

Do you guarantee the quality of your stones and metals?

Absolutely!  If you're unhappy, for any reason, please contact me!  I want you to be happy, so I will do whatever it takes to remedy your issues.

Can I buy a ring setting without the stones?

Yes.  All of my settings can be sold without stones.

Do you offer a payment plan?

I offer a lay away plan.  I require 50% down with 3 months to pay off the balance.  Your item will not ship until the final payment is made.  Contact me for more information.

Do you offer a warranty on your engagement rings?

I guarantee the workmanship of all my designs.  If you receive an item and it isn't as advertised, or you find an issue, I will remake the ring or fix any issues you may have.

Are your lab grown diamonds certified?

Yes.  They all come with a geological report from the GIA or EGL and are numbered with a laser.

Can I return a loose diamond or moissanite?

Yes.  Loose stones can be returned within 14 days of receipt.  They must not be set and they must be sent back in the original packaging with warranty cards and certificates.  There is a $25.00 restocking fee.

Shipping Policy

Custom items are shipped within 3 weeks of order.  

All items shipped within the United States are shipped free of charge. If an item is being returned, the item must be in the original box and in new condition.  Further, the buyer will pay the return shipping cost unless otherwise discussed.

International shipping is charged a flat rate of $35.00 USD.  If an item is being returned, the buyer will pay the shipping cost unless otherwise discussed.